Warranty Support

Help with a faulty product

For a product purchased from RV Marine Leisure, email sales@rvmarineleisure.com.au. Include your order number or other proof of purchase, product model and serial number, a description of the fault and any relevant photos or video.

Contact us before sending goods so we can help arrange assessment and suitable return transport. Do not ship a damaged lithium battery by ordinary post; contact us for guidance.

Manufacturer warranties and your rights

Manufacturer warranty periods and conditions vary by product. They are additional to your rights under Australian Consumer Law and do not replace them. Where consumer guarantees apply, you may be entitled to a repair, replacement or refund depending on the circumstances. You can contact us as the seller for assistance.

Stop using equipment if you suspect it is unsafe.